Shipping policy

1. Order Processing & Dispatch

  • Processing Time: Orders require 7 to 14 business days for processing, quality control, and preparation prior to dispatch.

  • Origin: All orders are fulfilled and dispatched directly from our manufacturing facility in China.

  • Orders are processed Monday through Friday.

  • Any modifications to the delivery address must be submitted to 4kteesonline@gmail.com prior to the official courier dispatch notification.

2. Courier & Shipping Costs

  • Courier: All orders are dispatched exclusively via FedEx Express.

  • Cost: 4K Tees provides 100% Free Express Shipping on all deliveries to the United States and Canada.

3. Tracking & Delivery Parameters

  • Upon dispatch from the facility in China, a FedEx Express tracking number will be issued to the registered email address.

  • No PO Boxes: FedEx Express requires a physical residential or commercial address for delivery. Orders addressed to PO Boxes will be placed on hold until a valid physical address is provided.

  • 4K Tees is not liable for transit delays caused by FedEx operational constraints, severe weather events, or international customs clearances.

4. Customs, Duties, and Taxes

  • As goods are dispatched internationally into North America, consignments may be subject to US or Canadian import duties, border taxes, and customs processing fees.

  • Liability: The customer is solely responsible for all applicable import duties and taxes levied by border authorities.

  • Refusal to clear customs or pay mandatory import fees, resulting in the return or destruction of the package, will result in a deduction of all associated FedEx return shipping costs from the final USD refund.

5. Lost or Stolen Packages

  • If a FedEx tracking number indicates a package has been delivered, but the recipient has not received it, a formal investigation must be initiated directly with FedEx. 4K Tees will assist in providing all necessary documentation to support the claim.

Direct Support: 4kteesonline@gmail.com